Frequently Asked Questions

Please view our frequently asked questions below. If you require any additional information, please fee free to contact us.

Are the puzzles built and ready for display?

No, all products comes in flat pack and it is up to you to build the models yourself. The product images on the website show the assembled models as they would look after you have assembled the puzzle.

Are the puzzles painted?

No, Painted models shown on the website are for display purposed only. Tips on painting your model can be found here.

Do the puzzles come with instructions?

Yes, all models come with sanding sticks and assembly booklet

What materials are the puzzles made from?

All puzzles are manufactured from 6mm MDF/supawood.

What size and weight are the puzzles?

The puzzles come in various sizes and weights. Our largest is the Pterodactyl at 85cm x 50cm x 170cm and weights approximately 8kg. Pls check the product descriptions for the exact sizes for each puzzles. Dimensions indicated are for the fully assembled model.






Can I collect my item from your factory?

Our factory does not have the facilities to receive customers. All order must be placed online and delivered to an address by courier service.

Can I use my own courier service?

Yes. Simply call us to make the necessary arrangements after you have placed your order

Where do you ship to?

Shipping is available across South Africa at very reasonable prices. Overseas shipping is also available. Contact us for a quote.


Do you sell to dealers/resllers?

Yes, dealer inquiries welcome. Please contact us


Do you offer discount for quantity purchases?

Yes, volume discounts for schools etc. can be discussed with us.  Please contact us here .


Can I return the puzzle if I don't like it or if it's broken when it arrives?

Our return policy can be found here.