Frequently Asked Questions
Please view our frequently asked questions below. If you require any additional information, please fee free to contact us.
No, all products comes in flat pack and it is up to you to build the models yourself. The product images on the website show the assembled models as they would look after you have assembled the puzzle.
No, Painted models shown on the website are for display purposed only. Tips on painting your model can be found here.
Yes, all models come with sanding sticks and assembly booklet
All puzzles are manufactured from 6mm MDF/supawood.
The puzzles come in various sizes and weights. Our largest is the Pterodactyl at 85cm x 50cm x 170cm and weights approximately 8kg. Pls check the product descriptions for the exact sizes for each puzzles. Dimensions indicated are for the fully assembled model.
Our factory does not have the facilities to receive customers. All order must be placed online and delivered to an address by courier service.
Yes. Simply call us to make the necessary arrangements after you have placed your order
Shipping is available across South Africa at very reasonable prices. Overseas shipping is also available. Contact us for a quote.
Yes, dealer inquiries welcome. Please contact us
Yes, volume discounts for schools etc. can be discussed with us. Please contact us here .
Our return policy can be found here.